Welcome to Vavonsibi! By using our website and services, you agree to the terms and conditions set out below. Please read them cautiously as they govern your use of our dress rental services.
General Information
These terms apply to all transactions carried out through our website. You confirm that you are at least 18 years old or have the consent of a legal guardian by placing an order.
Orders and Payment
All orders are to be made online, so that the details about the size of the item, color, and duration of rental will be correct. Rentals are accepted only through cash on delivery. Customers are expected to pay in full when they receive the item.
Rental Period and Usage
While renting, duration periods must be clearly stated during the booking process. Items have to be returned before the agreed period elapses. Late returns may attract additional charges as indicated ahead of invoicing. Nothing should be altered, damaged, or used inappropriately during the rental period.
Returns and Refunds
In cases where the delivered item is wrong, damaged, or does not match your order, you may initiate a return within 24 hours of delivery. Items need to be in their original condition, unworn, and with all tags attached. Refunds, where applicable, will only be processed through bank transfers. You will need to provide us with your bank details once your return has been authorized. Refunds take up to 7 business days to process.
Privacy and Data Use
We handle your personal information in line with the Personal Information Protection Act (PIPA) of South Korea. For details, please review our Privacy Policy.
Changes to Terms
We reserve the right to update these terms as needed. Any updates will be posted on our website, and continued use of our services signifies agreement to the revised terms.
Contact Us
For any questions or concerns, reach out to us at [email protected].